Exchange Policy

 

Exchanges 
At Alaaeldin Jewelry, we do not accept exchanges, as each piece is handcrafted specifically to your preferences, making every order unique and personal. However, if you require any retouches or edits, you may contact us within 2 days of receiving your order via our official email. Please note that any adjustments requested may incur additional costs, which could exceed the original price, including delivery. We are committed to ensuring your satisfaction and will do our best to accommodate your needs with care and transparency.

Refunds
At Alaaeldin Jewelry, we do not accept refunds, as all of our pieces are handcrafted to order and tailored to each client’s specifications. Our designs are made with care and precision, making each item one of a kind and non-refundable.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Contact Us
Email: info@alaaeldinjewelry.com
Instagram: @silveralaaeldin